1. Overview
This Privacy Policy explains how Shenzhen Echo Universe Technology Co., Ltd. ("Youxiya," "we," "us," or "our") collects, uses, stores, shares, and protects information when you use Youxiya, our AI-powered interactive storytelling service.
Our registered address is 33/F, Tower 1, Dachong Business Center Phase II, No. 9680 Shennan Avenue, Nanshan District, Shenzhen, China. For privacy questions or rights requests, contact huishengyuzhou1@163.com.
2. Scope
This Policy applies to the Youxiya website, mobile web experience, mini-programs, apps, and related services that link to it. Some features, platforms, or regions may process different information depending on the version available to you.
Youxiya is intended for users who are at least 18 years old. We do not knowingly target the service to children or minors.
3. Information We Collect
| Category | Examples | Purpose |
|---|---|---|
| Account and login information | Account ID, guest ID, platform login identifiers, phone number if used, verification results, profile nickname or avatar if provided. | Create accounts, maintain sessions, authenticate users, recover progress, and secure accounts. |
| Story interaction data | Prompts, action text, selected recommended actions, story context, worldline progress, character relationships, state, inventory, achievements, AI-generated scenes, and chat history. | Generate and continue stories, maintain continuity, display history, provide support, and improve service reliability. |
| Feedback and support data | Feedback text, ratings, issue labels, screenshots or images you choose to upload, contact information, and support communications. | Respond to requests, troubleshoot issues, handle complaints or appeals, and improve product quality. |
| Device, log, and security data | IP address, access time, browser or app version, device type, operating system, network status, crash logs, security logs, and basic usage events. | Operate the service, diagnose errors, prevent abuse, protect accounts, and comply with legal obligations. |
| Cookies and local storage | Login state, guest identifiers, preferences, local progress state, and browser storage used by the web service. | Keep you signed in, remember settings, restore progress, and provide essential website functions. |
| Audio and presentation data | Text that needs to be converted to speech, selected voices, generated audio, and playback state. | Provide dialogue playback, text-to-speech, and story presentation features when available. |
Please do not submit unnecessary sensitive information, such as identity documents, financial accounts, precise location, health information, biometric data, confidential business information, or another person's personal information without authorization.
4. How We Use Information
- Provide, maintain, personalize, and improve the interactive storytelling experience.
- Generate AI story scenes, dialogue, recommendations, and related outputs.
- Save and restore worldlines, story history, preferences, achievements, and account state.
- Authenticate users, secure accounts, detect fraud, prevent abuse, and enforce our Terms.
- Process feedback, support, rights requests, complaints, and legal notices.
- Comply with applicable laws, regulations, platform requirements, and lawful requests.
5. AI Processing
To generate interactive story content, we may send the minimum information needed for the current task to AI service providers. This may include your action text, relevant story context, world settings, safety instructions, and previous story state.
We do not use your private prompts, action text, chat records, or worldline content to train or fine-tune general AI models unless we separately tell you and obtain any consent required by applicable law.
AI-generated content may be reviewed or filtered by automated systems and, when necessary, by authorized personnel for safety, abuse prevention, support, or legal compliance.
6. Sharing and Service Providers
We do not sell your personal information. We may share information with service providers and partners only as needed to operate, secure, and support Youxiya, including:
- cloud hosting, storage, backup, and network providers;
- AI generation and content safety providers;
- text-to-speech, audio, image, feedback, or support service providers;
- SMS, email, login, mini-program, app store, or platform service providers;
- professional advisors, auditors, regulators, courts, law enforcement, or other parties when required by law or necessary to protect rights, safety, and security.
If we undergo a merger, acquisition, financing, restructuring, asset transfer, bankruptcy, or similar transaction, information may be transferred as part of that transaction, subject to appropriate safeguards and notice where required.
7. International Data Processing
Youxiya is operated by a company based in China. Depending on your location, platform, and service provider configuration, your information may be processed in China or other jurisdictions where we or our service providers operate.
Where applicable law requires specific cross-border transfer safeguards, we will take steps designed to meet those requirements, such as contractual protections, security assessments, notices, or consent where required.
8. Retention
We keep personal information only for as long as reasonably necessary for the purposes described in this Policy, unless a longer period is required or permitted by law.
- Account information and story progress are generally kept while your account or guest identity remains active.
- Security and network logs may be kept for the period needed to protect the service and satisfy legal obligations.
- Support, complaint, appeal, and rights request records may be kept after the matter closes to document handling and comply with law.
- Backup copies are deleted or overwritten according to our backup cycle, unless retention is required for security, dispute resolution, or legal compliance.
9. Your Choices and Rights
Depending on your location and applicable law, you may have rights to access, correct, delete, copy, export, restrict, object to, or withdraw consent for certain processing of your personal information.
You may also request account deletion or deletion of story interaction data by contacting us at huishengyuzhou1@163.com. We may need to verify your identity before processing a request. Some information may be retained where required or permitted by law, including for security, fraud prevention, dispute resolution, or legal compliance.
10. Cookies and Similar Technologies
We may use cookies, local storage, and similar technologies to maintain login state, remember preferences, save necessary progress state, support security, and make the website work. You can control cookies through your browser settings, but disabling them may affect service functionality.
11. Security
We use technical and organizational measures designed to protect personal information, such as encryption in transit, access controls, permission management, logging, backups, security monitoring, and confidentiality obligations. No internet service is completely secure, so please keep your account, verification codes, and devices protected.
12. Children and Minors
Youxiya is intended for users aged 18 or older. We do not knowingly collect personal information from anyone under 18. If you believe a person under 18 has provided information to us, contact us and we will take appropriate steps after reasonable verification.
13. Changes to This Policy
We may update this Policy from time to time. If changes materially affect how we process personal information, we will provide notice by reasonable means, such as in-product notice, website notice, or other available channels. The updated Policy applies from the effective date stated on the page.
14. Contact Us
For privacy questions, rights requests, complaints, or concerns, contact:
- Company: Shenzhen Echo Universe Technology Co., Ltd.
- Address: 33/F, Tower 1, Dachong Business Center Phase II, No. 9680 Shennan Avenue, Nanshan District, Shenzhen, China.
- Email: huishengyuzhou1@163.com